Services

MULTI-FACTOR AUTHENTICATION (MFA)

Coming Soon: Multi-Factor Authentication (MFA) is coming to CSUDH and will be required on all CSUDH student, faculty, and staff accounts.

What is MFA?

CSUDH uses the Duo multi-factor authentication (MFA) app to verify students, faculty, and staff's identities when they log-in to any web-based technology service that requires a CSUDH username and password. You may already be using this type of authentication service with your bank or other accounts.

How does MFA work?

Duo (the app) authenticates users' identities in two ways—with something YOU KNOW (username and password) and something YOU HAVE (in CSUDH’s case, a mobile device or token). MFA, also referred to as two-step verification or two-factor authentication (2FA), adds another layer of protection to sensitive information, making it much more difficult for unauthorized people to gain access.

What do I need to do?

At this time, nothing. Further information will shared in the coming months.

Reporting Security Breaches

It's important to promptly report all suspicious events, security breaches, and potential security breaches.

WHAT should you report?

Unauthorized use, access, or disclosure of information lost or stolen documents, files, disks, or hardware erratic computer activity that may signal hacking or other intrusion into the organization's network

To WHOM should you report?

Your supervisor, IT Department, or Information Security Office.

WHEN should you report?

Immediately or as soon as the loss is discovered. 

Campus Security Services

LOST CAMPUS EQUIPMENT

Contact the University Police (310-243-3696) to inquire about lost property.

For lost university assets, please send an email to ISO@syscom-usa.net, please include details about the asset loss, including the date of loss, the type of data lost, and potential security breach. 

Please Note: The device's access to our network and the stored data is more valuable than the device itself. Having a strong password on your device, may lower the risk of a security breach.

GET HELP

In-Person

IN-PERSON

Location & Hours

NSM C-151
Monday-Friday, 8 AM - 6 PM

Phone

PHONE

(310) 243-2500

Monday - Friday,8 AM - 6 PM
Saturday - Sunday, 9 AM - 6 PM